Meat Clerk - Wrapper and Clean Up (part time)

Hilo, HI · Retail

The Meat Clerk, who directly reports to the Meat Supervisor, successfully provides a memorable customer shopping experience by ensuring each customer is greeted promptly and that each request for fresh meat is carried out accurately and efficiently. The Meat Clerk develops and maintains a general familiarity with all products of the Meat department, ensuring customer's needs have been met and the sale complete.

Must be flexible to work anytime Monday to Sunday 7:00am - 8:00pm.

Joining NWCI - Cost U Less gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Key Accountabilities:
Follow all Cost-U-Less Meat Department general and specific fish, meat, pork and poultry standards, procedures, and goals

Ensure that prior to stepping into department that proper clothing is worn per local government regulations
Follow all Meat Department and government requirements regarding safety and sanitation procedures and policies
Assist in the inspection and reassembly of department equipment sanitized the previous night
Per Company standards, properly package cut and ground merchandise to trays and wrap
Strictly adhering to Cost-U-Less price accuracy policies, weight merchandise and affix label per Company standards. If a special order, attach copy of customer order sheet. Contact customer to inform them that their order is ready for pick up or delivery
Transfer wrapped and labeled trays to rolling rack for meat case on sales floor or for storage in meat cooler
Stock meat case, pulling stock from cooler throughout shift to ensure merchandise is properly stocked, that the stock mix is correct and that the merchandise presentation is maintained to Company standards; adhere to Fresh at Five program requirements to maximize sales
Provide superior customer service to each customer
Greet every customer that is in eye contact range, giving each one a smile and a warm greeting
Ask each customer if they need assistance with finding anything; seek assistance from management when unable to answer customer inquiries on own
Be prepared to walk up to a customer and guide them to item they’re looking for in the Meat Department
Respond promptly to incoming calls to handle customer orders or issues. Successfully resolve customer issues; know when to escalate to supervisor or manager
Provide friendly, courteous, prompt, and accurate service to customers
Be prepared to assist customers with heavy and/or large purchases or cart
Thank each customer for shopping at Cost-U-Less

Perform any task assigned by management or supervisory personnel

Follow instructions promptly and efficiently, taking initiative when appropriate

Adjusts positively to change in direction or assignment; proven ability to comply quickly with new programs, methods, practices and procedures

Follow all Company safety and sanitation procedures and comply with local governmental laws

Clean and sanitize Meat department including equipment and utensils continuously throughout the shift; reassemble equipment after cleaning as necessary; at the end of the day leave sanitized equipment for the day shift to reassemble
Read, understand and follow all label instructions for the proper use and precautions of cleaning products
Sweep, mop, spray, wash, apply cleaning agents, and wipe to clean and sanitize the Meat area throughout shift
Wash all meat cutting equipment and utensils using appropriate sinks
Log all sanitation procedures performed during shift in Sanitation Log book including those procedures performed for cleaning and disposal of trash
Comply with all health codes required by local laws
Continuously use proper lifting techniques
Continuously use proper box cutting techniques

Ensure that the proper amount of Meat Department supplies are on hand at all times; Check for and replenish supplies throughout shift

Assist the Receiving Department in the receipt of department meats and supplies
Maintaining organization set out by Department Management, store back stock, ingredients, and supplies in cooler and/or freezer per Meat department procedures
Re-stock necessary supplies in the Meat department for easy use on each shift
Participate in monthly and semi-annual financial/physical inventory

Desired Skills & Experience:

High School diploma or a combination of experience and education preferred
Basic math, reading and writing skills required
Ability to communicate in local language(s)
Strong human relations skills; has a pleasant disposition and is willing to smile and interact positively with others
Cooperate with other team members in a busy environment in a professional manner to accomplish the business goals
Able to anticipate and accommodate customers concerns and needs; likes to help people
Possess a passion to excel and provide excellent customer service
Able to provide a clean police record where applicable by local regulations
Able to provide a current health certificate where applicable by local regulations
Able to safely work in an environment with moving meat department equipment and other department tools
Strong ability to communicate clearly and effectively both verbally and in writing
Able to multi-task
React proactively, quickly and appropriately in identifying problems and finding solutions to customer inquiries and requests, knowing when to call a supervisor or manager to assist the customer
Able to be organized and maintain an area that is clean, safe and sanitary
Must be able to familiarize self with merchandise locations on sales floor to assist customers
Able to work well with other team members of the store
Have a strong work ethic, be self-motivated, dependable, be a team player
Maintain a commitment to honesty, integrity, and high levels of efficiency and accuracy at all times
Accepts responsibility for choices and decisions
Willingness to perform tasks as assigned by managers and supervisors and to assist customers, suppliers and other employees as needed

Working Conditions:

Able to stand for long periods of time throughout shift
Able to lift a minimum of 50 lbs on a consistent basis
Able to stoop and bend on a regular basis
Ability to work in varying conditions from heat to cool (as low as 20° Fahrenheit/-6.66° Celsius)
Fast paced work environment
Ability to work flexible hours, shifts and days including morning to evening, weekends, overnight and public holidays
Able to work inside and outside the building

Positions will be advertised externally; however internal candidates will receive first consideration based on qualifications. NWC employees are encouraged to bring forward applications of external candidates that meet the qualifications of this position.

NOTE: If an existing employee is selected for a posted position they will be required to remain in that position a minimum of one year prior to applying for other posted positions unless authorized by their current supervisor. New employees to the company must also remain in their position a minimum of one year prior to applying for posted positions unless authorized by their supervisor. This position adheres to the Corporate Job Posting Guidelines.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.

Meat Clerk - Wrapper and Clean Up (part time)

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