Department Manager, Grocery
Northern/NorthMart (The North West Company)
Full-time | Permanent | Relocation required across Northern Canada
More than just retail. Come make a difference.

This role is for grocery leaders who want real ownership, career growth, and the chance to support communities where your work truly matters. As a Department Manager, Grocery, you’ll lead a team, drive results, and deliver an excellent customer experience—while building a meaningful career across the North.

Role Snapshot

• Position: Department Manager, Grocery

• Employment: Full-time, permanent

• Location: Relocation required — placement may be anywhere across Northern Canada

• Experience: 2+ years in a manager role within high-volume grocery/retail

• Support: Relocation is company-paid, plus food & accommodation allowances and paid training

Applying as a pair? Couples, friends, or siblings are welcome.

What You’ll Do
Lead the team and elevate customer experience

• Set the tone for excellent service and strong customer relationships

• Resolve customer concerns quickly and professionally

• Build schedules that support service, productivity, and store needs

• Coach, train, and develop your team through day-to-day leadership

Drive sales, merchandising, and inventory excellence

• Keep the department ready for business: stocked, organized, and shoppable

• Execute merchandising plans, promotions, and displays with consistency

• Protect margins by managing inventory, shrink, and invoice accuracy

• Monitor results, investigate variances, and share insights on trends and demand

• Maintain product quality through proper receiving, rotation, and freshness controls

Run a safe, disciplined operation

• Follow company operating standards and maintain accurate records

• Ensure equipment and fixtures are used and maintained properly

• Support store leadership and collaborate across department

What We’re Looking For (Must-Haves)

• 2+ years leading a team in a high-volume grocery/retail environment

• Strong customer service leadership and proven team development skills

• Experience driving results (sales, shrink, inventory control, execution)

• Comfortable using basic tools like Outlook and Excel

• Organized, reliable, and confident making decisions in a fast-paced setting

• Willing and able to relocate anywhere across Northern Canada

Nice-to-Have

• A sense of adventure and appreciation for small-town life in a culturally diverse setting

• Experience with competitor checks, ordering, and category execution

Working Conditions

• Work in remote communities and sometimes extreme weather conditions

• Ability to lift 50+ lbs, stand for extended periods, and use full hand mechanics

• Flexibility to work extended hours during peak business needs

Why Northern/NorthMart
The North West Company plays a critical role serving rural and remote communities across Canada’s north. We offer strong support, training, and career growth—plus the opportunity to make a store your own while experiencing life in the North.
We offer:

• Competitive compensation based on experience and skillset

• Comprehensive benefits

• Food & accommodation allowances

• Paid training

• Company-paid relocation

Ready to lead, grow, and make an impact?
Apply today and help us serve rural and remote communities across Northern Canada.
We thank all applicants for their interest; only those selected for an interview will be contacted.
#NorthernStores