The Fresh Perishables Manager is responsible for overseeing the day-to-day operations and staffing of Riteway’s Pasea store perishables departments, including Produce, Chilled, Frozen, and Bakery. This role leads all departmental functions such as scheduling, ordering, merchandising, inventory management, and team development to ensure operational excellence and achievement of sales, profitability, and customer service goals. The successful candidate will foster a positive, customer-focused culture, demonstrate a passion for food and people, and maintain a safe, clean, and welcoming shopping environment for both customers and employees.

Joining TNWC gives you the opportunity to develop in the Merchandising Department and throughout the company, a competitive salary and benefits package, and to be part of a dynamicanddiverseculture.

TNWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Your Role:

• Maintain a full, fresh, and visually appealing produce department that delivers a welcoming customer experience, ensures product quality and freshness, and supports weekly merchandising plans and promotional activities.
• Monitor department operations, product quality, signage accuracy, and inventory conditions; identify opportunities for improvement and implement corrective actions, including reallocating aged but consumable products as appropriate.
• Lead, train, schedule, and develop department staff to ensure adequate coverage, compliance with policies and procedures, achievement of department standards, and a collaborative, customer-focused work environment.
• Promote effective communication, teamwork, and accountability by sharing company and department information, reinforcing expectations, and administering corrective actions when required in consultation with the General Manager.
• Ensure compliance with food safety, sanitation, health and safety, and temperature-control standards by maintaining clean facilities, monitoring refrigeration systems, and maintaining required records and logs.
• Maintain a safe and efficient work environment by conducting routine equipment inspections, coordinating maintenance and repair needs, and supporting health and safety initiatives.
• Perform other duties as assigned by the General Manager or Director of Retail Operations.

Desired Skills & Experience:

• Minimum two (2) years of management experience in the retail, grocery, or restaurant industry, including supervising teams of eight (8) or more employees.
• Strong knowledge of produce items, food handling practices, and possession of a valid Food Handler's Certificate.
• Excellent leadership, communication, customer service, problem-solving, organizational, and planning skills, with the ability to thrive in a fast-paced environment.
• Proficient in basic math and computer applications.
• Fluent in reading, writing, and speaking English.
• Reliable, dependable, highly motivated, and able to maintain a positive, customer-focused attitude.
• Flexible to work a variety of shifts across a seven (7) day operation, including weekends and holidays.
• Physically capable of standing for extended periods, regularly lifting and carrying 25–50 lbs., and working in cold and subzero temperature environments without adverse effects.
• Must not have any food allergies that could interfere with job duties.

Location: Waterfront Dr, Road Town, British Virgin Islands
Reports to: General Manager, Pasea Estate

We create a collaborative and constructive culture by:

Being Enterprising • Committing to our Customer • Working with Passion • Leading and Developing Others • Demonstrating Respect and Inclusivity • Building Trust

The North West Company is committed to inclusion and diversity and encourages applications from all candidates including but not limited to: all religions and ethnicities, LGBTQ2s+, BIPOC, and persons with disabilities.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

This is an active job opening for a position that is currently available and we are actively seeking to fill. 

This position adheres to the Corporate Application Process Guidelines.