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Receiving Department Manager

St. Thomas, Barbados · Retail
The Receiving Department Manager, who directly reports to the Assistant Store Manager - Administration, successfully manages the day-to-day operations of the receiving departments in a customer focused, safe, and efficient manner.  The role is also responsible for assisting in the development of a goal oriented team accountable for meeting company standards.

Joining NWCI gives you the opportunity for growth and development throughout the company, an attractive and competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWCI is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

Key Accountabilities:
Ensure the Receiving Department meets or exceeds all standards of timely, accurate, and safe receipt of merchandise and supplies
  • Certify that all team members of the receiving team is properly trained and has a complete understanding of their job duties and company standards
  • Make certain all team members of the Receiving team understand their daily workload and daily assignment(s)
  • Ensure the proper handling and timely, accurate receipt of goods
  • Guarantee the proper handling (cold chain) of perishable goods
  • Direct team members in the execution of code date compliance
  • Maintain a clean, safe and standardized organization of the Receiving area
  • Validate ship arrival and coordinate container delivery/return with local carrier on a timely basis
  • Responsible for timely recording of receiving discrepancies with carrier, depot , and vendors
  • Ensure all containers and delivery vehicles have been safely secured according to company policy/procedures prior to unloading and loading
  • Follow all governmental regulations on the proper receipt of goods
  • Ensure all invoices and bills of lading are properly matched, and discrepancies are recorded prior to forwarding to the EDP Clerk for input
  • Oversee the Delivery Driver and the delivery of Business to Business (B2B) orders
Guarantee the safe and efficient operation of forklifts according to company operational standards
  • Using company training program, properly train and certify all forklift drivers annually
  • Maintain forklifts to be safe and operational
  • Ensure all company safety procedures are followed in the operation of the forklift on the sales floor and all other areas
  • Ensure all company safety procedures are followed in the maintenance of equipment
  • Ensue all safety, operation, and maintenance logs are completed and retained for inspections and submitted as requested by Safety Manager and Corporate Maintenance Department
  • Follow all governmental regulations as directed by Safety Manager
  • Ensure that all merchandise is properly and safely stored in the reserve space
  • Provide the necessary support to facilitate the timely and efficient merchandising and replenishment of the sales floor
Employee staffing, training and development
  • Recruit, interview, and hire receiving department staff
  • Prepare and post weekly department staff schedules assuring that the appropriate staffing levels are met on a daily/weekly basis to meet the needs of the business.  This includes consideration needed for meal periods, vacations etc.
  • In conjunction with the Assistant Store Manager – Administration, develop, and adjust as necessary, short and long term staffing strategies based on assessment of receiving staffing needs, labor budgets, and labor costs
  • Ensure all employees understand job responsibilities, company policies, safety and sanitation standards, and expectations of performance
  • Evaluate, hold accountable and review performance of receiving department staff.  Set goals for next review period, recommend wage changes and promotions, utilize appropriate discipline and counseling and make appropriate termination decisions in accordance with company policies and only after consultation with Corporate Human Resources
  • Coach employees to improve and maximize performance, commitment to quality work and commitment to the company
  • Develop employees for advancement within the company


Desired Skills & Experience:
 
  • Previous receiving experience preferred
  • Previous experience providing direction to subordinates preferred
  • Previous experience with a fork lift and pallet jacks a plus
  • Previous forklift certification preferred but not required
  • Pervious retail or hospitality experience a must
  • High School or Secondary School diploma or a combination of experience and education required
  • Ability to meet all country or region immigration regulations and have valid documents to meet these qualifications
  • Basic math and reading skills a must
  • Intermediate knowledge and ability using MS Office Suite 2007 or above
  • Basic computer skills
  • Able to work well on own or within a team.
  • Self-motivated to work quickly and efficiently to complete the entire task within time limits
  • Able to correctly manage time to meet deadlines and targets and to manage subordinates to do the same
Working Conditions:
  • Able to stand for long periods of time throughout shift
  • Able to lift a minimum of 50 lbs on a consistent basis
  • Able to stoop and bend on a regular basis
  • Ability to work in varying conditions from heat to cool (as low as 20° Fahrenheit/-6.66° Celsius)
  • Fast paced work environment
  • Ability to work flexible hours, shifts and days including morning to evening, weekends, overnight and public holidays
  • Able to work inside and outside the building

Positions will be advertised externally; however internal candidates will receive first consideration based on qualifications. NWC employees are encouraged to bring forward applications of external candidates that meet the qualifications of this position.
NOTE: If an existing employee is selected for a posted position they will be required to remain in that position a minimum of one year prior to applying for other posted positions unless authorized by their current supervisor. New employees to the company must also remain in their position a minimum of one year prior to applying for posted positions unless authorized by their supervisor. This position adheres to the Corporate Job Posting Guidelines.

A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.
 

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